All advertising fees are non-refundable once an advertisement has been approved and scheduled or published.
The only exception is if our website experiences an outage that prevents your advertisement from being displayed for a significant portion of the agreed advertising period. In such cases, we will, at our discretion, either:
- Extend your advertising campaign by the amount of time the ad was not displayed; or
- Provide a full or partial refund proportional to the period the advertisement could not run due to the website outage.
Refunds will not be issued for changes in marketing performance, click-through rates, customer response, or any other factor unrelated to the availability of the website.
By purchasing advertising on our website, you acknowledge and agree to this refund policy.
